How does our 100% money back guarantee work?
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Email/ Message
Drop a Whatsapp message or send us an email within 24 hours after delivery.
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Exchange
We will exchange the product and deliver it again to your door, or you can pick it up if you want.
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Refund
You will receive the product or a refund. Refunds will be processed within 14 working days.
How does our 100% money back guarantee work?
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Incorrect Product
You may only return the product if incorrect product is delivered to you. You must complain within 24 hours.
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Online Payment
For online payments, we will reimburse your bank account from which the payment was initially received.
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Cash on Delivery
For cash on delivery, we will reimburse cash to you upon provision of an acknowledgment of the receipt of reimbursement.
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Discrepancy
In case of any discrepancy, the product must be returned by you immediately at the time of delivery or self-pickup within 24 hours.
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Payment Process
ستتم معالجة الدفعة خلال فترة زمنية معقولة، لا تقل عن 14 يوم عمل.