Frequently Asked Questions
When do we deliver in Dubai and Abu Dhabi?
When do we deliver in Dubai and Abu Dhabi?
We offer express delivery within 3 hours across Dubai and Abu Dhabi.
Is your packaging safe to use?
Is your packaging safe to use?
Yes, 100%! Sustainable and responsible packaging is an integral part of our company strategy; we use suppliers including MULTIVAC, one of the leading providers worldwide of packaging solutions for food.
When can I place my order?
When can I place my order?
All orders are delivered within the same-day across Dubai; orders confirmed after 9pm are delivered the next day.
When do you deliver?
When do you deliver?
التوصيل السريع في نفس اليوم ، طوال أيام الأسبوع ، لجميع منتجات اللحوم الطازجة في جميع أنحاء دبي.
Do I need to tip my delivery driver?
Do I need to tip my delivery driver?
There’s no specific requirement to tip your delivery driver — we are committed to paying a living wage that doesn’t depend on tips.
How many collections and origins do we have?
How many collections and origins do we have?
We have over 15+ Origins and categories from all across the world.
Is there a refund Policy?
Is there a refund Policy?
Yes, if our meat is not up to your standards and not in good quality, we provide a 100% refund or give an option to replace it. Customer satisfaction comes first to us.