How does our 100% money back guarantee work?
-
Email/ Message
Drop a Whatsapp message or send us an email within 24 hours after delivery.
-
Exchange
We will exchange the product and deliver it again to your door, or you can pick it up if you want.
-
Refund
You will receive the product or a refund. Refunds will be processed within 14 working days.
How does our 100% money back guarantee work?
-
Incorrect Product
You may only return the product if incorrect product is delivered to you. You must complain within 24 hours.
-
Online Payment
For online payments, we will reimburse your bank account from which the payment was initially received.
-
Cash on Delivery
For cash on delivery, we will reimburse cash to you upon provision of an acknowledgment of the receipt of reimbursement.
-
Discrepancy
In case of any discrepancy, the product must be returned by you immediately at the time of delivery or self-pickup within 24 hours.
-
Payment Process
The payment will be processed within a reasonable time period, not less than 14 working days.