Each subscriber is entitled to receive one free item per day. This applies to all complimentary products, including steaks, burgers, and other promotional items.

Subscribers can enjoy free delivery within their chosen time-slot in specified regions. Ensure your delivery location falls within the service area for uninterrupted service.

You can customize your Meatbox subscription with your preferred cuts, but changes must be made at least 24 hours before your next scheduled delivery.

Subscribers can pause their subscription for up to one month per year. Reactivation requests should be submitted at least 48 hours in advance.

All subscriptions are prepaid, and renewal charges are processed automatically unless canceled before the billing date.

Refunds are not available for delivered items. However, in case of a quality issue, replacements can be requested within 24 hours of delivery.

MLS reserves the right to modify subscription policies at any time. Subscribers will be notified of changes via email or on the official website.