Frequently Asked Questions
Everything you need to know about our products, delivery, and service.
Delivered within 2hrs across Dubai and Abu Dhabi daily 11am to 8:30pm daily. For Sharjah and Ajman same day delivery for orders confirmed before 1pm daily.
Yes, 100%! Sustainable and responsible packaging is an integral part of our company strategy; we use suppliers including MULTIVAC, one of the leading providers worldwide of packaging solutions for food.
All orders are delivered within the same-day across Dubai; orders confirmed after 9pm are delivered the next day.
Express 3-Hours delivery of all fresh meat products across Dubai.
There’s no specific requirement to tip your delivery driver — we are committed to paying a living wage that doesn’t depend on tips.
We have over 15+ Origins and categories from all across the world.
Yes, if our meat is not up to your standards and not in good quality, we provide a 100% refund or give an option to replace it. Customer satisfaction comes first to us.